Co-Founder & Business Design Consultant / meetl
As an innovation seeking business design consultant focusing on change management I work for telco & banking corporations and startups. After working at Isobar, Y&R Group and DDB I arrived to a point when I co-founded meet| - a strategic consultancy firm working on research, experience design and transformation projects. Besides the consulting we built up a service design education program called LSD (Learn Service Design). I expect to meet design, cx and transformation experts from the banking sector, and have deep learnings and great discussions.
The meet team presents the fresh results of a design research on segmented fears & expectations of customers towards banking.