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11:00 am

Lunch Break

The lunch is included in General Admission tickets.

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4:50 pm

Enterprise UX: Harder, Better, Faster, Stronger

Hands-on, banking, agile, digitally transforming, team building leadership experience from MONETA Money Bank. Users included.

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1:00 pm

Workshop: Introduction to Mapping Methods

How to use customer journey mapping and other mapping methods for designing financial products & services at an enterprise scale. (90 mins)