The meetl team presents the fresh results of a design research on segmented fears & expectations of customers towards banking.
A repeatable process to define and track relevant user behaviour
Every workshop is a journey of experiences and it's your responsibility to design it. (60 mins)
In topsy turvy time of banking, do we really believe that the age old trust model is convertible to the new era, or will banking culture be too late to respond?
How to use customer journey mapping and other mapping methods for designing financial products & services at an enterprise scale. (90 mins)
Erzsébet Vizaknaihello@fintechlab.hu+36 30 469 82 75
Fruzsina Petifruzsi@fintechlab.hu+36 70 633 71 23