Forced isolation and social distancing restrictions, put into place during the Covid-19 health crisis, are expected to have a lasting effect on how companies and citizens live and work. The adoption of new societal norms will have some businesses struggling to find their footing, while others will succeed in acting in the new opportunities presented. No matter what. We are all in store for a period of rapid learning, marked by plenty of ups and downs. But whatever the world throws at us, we will be ready.
The meetl team presents the fresh results of a design research on segmented fears & expectations of customers towards banking.