(Good) user experience is a myth

Péter Mondovics
Marketing leader / Mastercard
Moderator:
About This Event

No one likes to pay. Payment is not necessarily a positive experience. But still how can we elevate it to a new level, resulting better customer satisfaction and loyalty? How do trust and simplicity compete with each other in the new digital era? Examples, use cases and some hints, why there's no such thing as good universal user experience recipe.

November 19, 2020
3:00 pm
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