Democratising digitalisation in finances

Ákos Csertán
Managing partner
Moderator:
About This Event

The hyper-digitalisation of finances in 2020 also comes with challenges for the financial industry as digital services are now overrun by customers with no intrinsic motivation for digitalisation and minimal knowledge of these services - that is, people who don't really want to be there, and don't really know what to do. How can financial service providers use this digitalisation push to serve their customers better while making sure that their digitalisation efforts also support the bottom line?

November 19, 2020
4:00 pm
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